Infos

Tickets

Tickets can be bought in advance on the following websites:

*Please note, FNAC cancellation insurance does not cover the Covid-19 pandemic. 
** Additional service fees apply on See Tickets.

At the Docks

  • During office hours (9.30am – 12.00pm / 1.30pm – 6.00pm)
  • The night of the concert, depending on availability (if the concert is sold out, we do not keep a quota of tickets)

We invite you to buy your ticket in advance. A CHF 5.- increase can be applied at the doors according to the shows. The prices are indicated as followed: price in advance / price at the doors (for example: 25 .- / 30.-).

AT SEE TICKETS’ POINTS OF SALES

  • Coop City
  • k kiosk

FNAC stores in Switzerland and France

Only a selection of concerts from 2022 is on sale at FNAC.
In Manor shops, tickets are not on sale.

At Petzi’s points of sales

Gift Card

To acquire one, you can either:

After receipt of payment for the online orders, we will send you the gift card by registered mail.

To buy concert tickets with the gift card, you can either :

We do not apply an expiration date to the gift cards! 🙂 

CORONAVIRUS

  • In the event of a postponement, tickets remain valid for the new date. There is no need to exchange or reissue tickets. Given the particular context, if this new date is not suitable, tickets can be refunded within 30 days of the announcement of the postponement, directly from the ticket office.
  • In the event of a cancellation, the tickets are refundable at point of purchase within the period communicated at the time of cancellation, but no later than 30 days after the initial date of the event. For tickets purchased online, no action is required and the amount will be credited automatically to the payment method used when purchasing the tickets (unless otherwise indicated by the ticket office).

To know more about the concerts concerned. 

OUR GENERAL CONDITIONS OF SALE

The general conditions of sale of the Docks are complementary to the ones applied by our ticketing partners. Thus, they can be more restrictive.

Our tickets cannot be returned or exchanged, except in the event of a cancellation without a postponement date.

In the event of a postponement or a change of venue, for whatever reason, the tickets will remain valid for the new date and the new venue. They are neither exchanged nor reimbursed.

In the event of a cancellation without a postponement date, tickets are refundable at point of purchase within the period communicated at the cancellation, but no later than 30 days after the initial date of the event.

Les Docks do everything possible to ensure that the events are convivial and remain accessible to all. However, access can only be granted in compliance with the conditions of entry and the health and safety standards in force at the time of the event. In the event of an impediment or refusal to comply with these provisions, tickets will not be exchanged or refunded.

DiSCLAIMER

We highly recommend you to purchase your tickets strictly from our official ticketing partners (See Tickets, Fnac, Petzi) and in no case from the black market. We decline every liability regarding tickets bought from unauthorised resellers. The entry may be refused.