Tickets can be bought in advance on the following websites:
* Additional service fees apply on See Tickets.
2. At the Docks
- During office hours at the ticket office on site (9.30am – 12.00pm / 1.30pm – 6.00pm)
- The night of the concert, depending on availability
In the event of a sold-out concert, we do not keep a waiting list or a quota of tickets. With this in mind, there are no tickets for sale on site, either before or on the evening of the concert.
We invite you to buy your ticket in advance.
A CHF 5.- increase can be applied at the doors according to the shows.
The prices are indicated as followed: price in advance / price at the doors (for example: 25 .- / 30.-).
** Additional service fees can be applied at some points of sales.
To acquire one, you can either:
- Order it online and pay via Twint, by cards or by bank transfer.
- Visit us at the Docks counter during opening hours, payment by card or cash
After receipt of payment for the online orders, we will send you the gift card by mail.
To buy concert tickets with the gift card, you can either :
- Write to email@example.com
- Come directly to the Docks counter
The gift card is valid for 5 years.
OUR GENERAL CONDITIONS OF SALE
The general conditions of sale of the Docks are complementary to the ones applied by our ticketing partners. Thus, they can be more restrictive.
Our tickets cannot be returned or exchanged, except in the event of a cancellation without a postponement date.
In the event of a postponement or a change of venue, for whatever reason, the tickets will remain valid for the new date and the new venue. They are neither exchanged nor reimbursed.
In the event of a cancellation without a postponement date, tickets are refundable at point of purchase within the period communicated at the cancellation, but no later than 30 days after the initial date of the event.
The venue Docks does everything possible to ensure that the events are convivial and remain accessible to all. However, access can only be granted in compliance with the conditions of entry and the health and safety standards in force at the time of the event. In the event of an impediment or refusal to comply with these provisions, tickets will not be exchanged or refunded.
We highly recommend you to purchase your tickets strictly from our official ticketing partners (See Tickets, Petzi) and in no case from the black market. We decline every liability regarding tickets bought from unauthorised resellers. The entry may be refused.