Tickets can be bought in advance on the following websites:
At the Docks
- During office hours (9.30am – 12.00pm / 1.30pm – 6.00pm).
- The night of the concert, depending on availability.
We invite you to buy your ticket in advance. A CHF 5.- increase can be applied at the doors according to the shows.
- Coop City
- k kiosk
We are working actively to try to postpone the concerts affected by this situation.
- In the event of a postponement, the tickets remain valid for the new date.
- In the event of a cancellation, the tickets are refundable at point of purchase.
For our concerts cancelled (without a postponement date) : the FNAC tickets purchased in store are refundable from May 11 until May 31, 2020, directly at their counter.
To purchase one, come and visit us at the Docks during office hours. You can charge this card with the amount of your choice.
To buy concert tickets with the gift card: you can either come directly to the Docks counter or write to firstname.lastname@example.org.
We do not apply an expiration date to the gift cards.
We highly recommend you to purchase your tickets strictly from our official ticketing partners (See Tickets, Fnac, Petzi) and in no case from the black market. We decline every liability regarding tickets bought from unauthorised resellers. The entry may be refused.
OUR GENERAL CONDITIONS OF SALE
The general conditions of sale of the Docks are complementary to the ones applied by our ticketing partners. Thus, they can be more restrictive.
Our tickets cannot be returned or exchanged, except in the event of a cancellation without a postponement date.
In the event of a postponement or a change of venue, for whatever reason, the tickets will remain valid for the new date and the new venue. They are neither exchanged nor reimbursed.
In the event of a cancellation without a postponement date, tickets are refundable at point of purchase within the period communicated at the cancellation, but no later than 30 days after the initial date of the event.